
CUSTOMER INTERVIEW
Squeak – (Like tennis shoes on a clean floor)
Creak – (Like walking on an old wooden floor)
Rattle – (Like shaking a baby rattle)
Knock – (Like a knock on a door)
Tick – (Like a clock second hand)
action or road conditions.
Thump – (Heavy, muffled knock noise)
Buzz – (Like a bumblebee)
Buzz characteristics include high frequency rattle / firm contact.
DUPLICATE THE NOISE AND TEST DRIVE
1) Close a door.
2) Tap or push/pull around the area where the noise appears to be coming from.
3) Rev the engine.
4) Use a floor jack to recreate vehicle “twist”.
6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.
CHECK RELATED SERVICE BULLETINS
If a TSB relates to the symptom, follow the procedure to repair the noise.
LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE
Looking for loose components and contact marks.
Refer to Inspection Procedure.
REPAIR THE CAUSE
If the cause is a loose component, tighten the component securely.
If the cause is insufficient clearance between components:
CAUTION:
NOTE:
Always check with the Parts Department for the latest parts information.
URETHANE PADS [1.5 mm (0.059 in) thick]
Insulates connectors, harness, etc.
76268-9E005: 100 × 135 mm (3.937 × 5.315 in)
76884-71L01: 60 × 85 mm (2.362 × 3.346 in)
76884-71L02: 15 × 25 mm (0.591 × 0.984 in)
INSULATOR (Foam blocks)
Insulates components from contact. Can be used to fill space behind a panel.
73982-9E000: 45 mm (1.772 in) thick, 50 × 50 mm (1.969 × 1.969 in)
73982-50Y00: 10 mm (0.394 in) thick, 50 × 50 mm (1.969 × 1.969 in)
INSULATOR (Light foam block)
80845-71L00: 30 mm (1.18 in) thick, 30 × 50 mm (1.181 × 1.969in)
FELT CLOTHTAPE
68370-4B000: 15 × 25 mm (0.591 × 0.984 in) pad
68239-13E00: 5 mm (0.197 in) wide tape roll
UHMW (TEFLON) TAPE
SILICONE GREASE
SILICONE SPRAY
Used when grease cannot be applied.
DUCT TAPE
Used to eliminate movement.
CONFIRM THE REPAIR
Inspection ProcedureWork Procedure
Perform action test to verify the customer's concern.
Perform action test and check the system operation after system diagnosis.
WARNING:
CAUTION:
Fully understand the following items well before the road test;
System description for TSR: Refer to System Description.
Handling precaution: Refer to P ...
Diagnosis Procedure
CHECK REAR POWER WINDOW SWITCH LH GROUND CIRCUIT
Check rear power window switch LH ground circuit. Refer to Diagnosis Procedure.
Is the inspection result normal?
YES>>
GO TO 2.
NO>>
Repair or replace the malfunctioning parts.
CHECK REAR POWER WINDOW SWITCH LH
Check rear power window ...
Diagnosis Procedure
CHECK ABS ACTUATOR AND ELECTRIC UNIT (CONTROL UNIT)
With CONSULT
Start the engine.
CAUTION:
The vehicle must be in a stopped state.
Connect booster battery (12V) and jumper cable to 12V battery cable.
Select “Active test” in “ENGINE”.
Select “Auto stop start” in “Active test”.
Touch ...