Work Flow
DETAILED FLOW
INTERVIEW FROM THE CUSTOMER
CAUTION:
Customers are not professional. Never guess easily like “maybe the customer means that...,” or “maybe the customer mentions this symptom”.
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GO TO 2.
CHECK SYMPTOM
Reproduce the symptom that is indicated by the customer, based on the information from the customer obtained by the interview. Also check that the symptom is not caused by fail-safe mode. Refer to Fail-Safe.
CAUTION:
When the symptom is caused by normal operation, fully inspect each portion and obtain the understanding of customer that the symptom is not caused by a malfunction.
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GO TO 3.
PERFORM SELF-DIAGNOSIS
With CONSULT
Perform self-diagnosis for “CHASSIS CONTROL”.
Is DTC detected?
YES>>Record or print self-diagnosis results and freeze frame data (FFD). GO TO 4.
NO>>INSPECTION END
PERFORM DTC DIAGNOSIS PROCEDURE
With CONSULT
Perform DTC confirmation procedures for the error-detected system.
NOTE:
If some DTCs are detected at the same time, determine the order for performing the diagnosis based on DTC Inspection Priority Chart.
Is DTC detected?
YES>>GO TO 5.
NO>>Check harness and connectors based on the information obtained by the interview.
REPAIR OR REPLACE ERROR-DETECTED PARTS
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Repair or replace error-detected parts.
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Reconnect part or connector after repairing or replacing.
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When DTC is detected, erase self-diagnosis results for “CHASSIS CONTROL”.
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GO TO 6.
FINAL CHECK
With CONSULT
-
Check the reference value for “CHASSIS CONTROL”.
-
Recheck the symptom and check that the symptom is not reproduced on the same conditions.
Is the symptom reproduced?
YES>>GO TO 3.
NO>>INSPECTION END
Diagnostic Work Sheet
Description
-
In some cases, multiple conditions that appear simultaneously may cause a DTC to be detected.
INTERVIEW SHEET SAMPLE
| Interview sheet | |||||
|---|---|---|---|---|---|
| Customer name | MR/MS | Registration number | Initial year registration | ||
| vehicle type | VIN | ||||
| Storage date | Engine / Traction motor | Mileage | km ( Mile) | ||
| Symptom | □ Does not operate ( | ) function | |||
| □ Warning lamp for ( | ) turns ON. | ||||
| □ Noise □ Vibration | |||||
|
□ Other ( |
) | ||||
| First occurrence | □ Recently □ Other ( | ) | |||
| Frequency of occurrence | □ Always □ Under a certain conditions of □ Sometimes ( time(s)/day) | ||||
| Climate conditions | □ Irrelevant | ||||
| Weather | □ Fine □ Cloud □ Rain □Snow □ Others ( | ) | |||
| Temperature | □ Hot □Warm □ Cool □ Cold □ Temperature [Approx. | °C ( °F)] | |||
| Relative humidity | □ High □ Moderate □ Low | ||||
| Road conditions |
□ Urban area □ Suburb area □ Highway □ Mountainous road (uphill or downhill) □ Rough road |
||||
| Operating condition, etc. |
□Irrelevant □When traction motor starts □ During idling □ During driving □ During acceleration □ At constant speed driving □ During deceleration □ During cornering (right curve or left curve) □ When steering wheel is steered (to right or to left) |
||||
| Other conditions | |||||
|
vehicle equipment |
|||||
| Memo | |||||
Other materials
Diagnosis and Repair Work Flow
Work Flow
OVERALL SEQUENCE *1: Include 1st trip DTC.
*2: Include 1st trip freeze frame data.
DETAILED FLOWGET INFORMATION FOR SYMPTOM
Get the detailed information from the customer about the symptom (the condition and the environment when the incident/malfunction occurred) using the “Diagno ...
Instrument Panel Assembly
Exploded View
INSTRUMENT PANEL ASSEMBLY
Front speaker grille*1
Display unit cover
Display unit
Instrument panel assembly
Instrument mask LH
Instrument finisher A
Display unit finisher LH
Instrument pad A
Steering column cover upper
Steering column cover lower
Instrum ...
Front Seat Cushion
Disassembly and Assembly
DISASSEMBLYRemove inside and outside seat cushion finisher outer. Refer to Disassembly and Assembly.
Disengage seatback board fixing retainer .
With 4way power seat system
With 8way power seat system
Disengage seat cushion trim fixing retainers .
With 4way power s ...