NOTE:
For Telematics system operation detail information, refer to Navigation system Owner's Manual.
RELATED TO NissanConnect Services
| Symptom | Possible cause | Possible solution |
|---|---|---|
| The system cannot connect to the NissanConnect Services Data Center. | A subscription for the NissanConnect Services has not been established. | Sign up for a subscription to the NissanConnect Services. For details about subscriptions, contact a Nissan retailer or visit the NissanConnect Services Data Center website. |
| The communication line is busy. | Try again after a short period of time. | |
| The vehicle is in a location where it is difficult to receive radio waves. | When the vehicle moves to an area where radio waves can be transmitted sufficiently, communication will be restored. When the icon on the display shows that the vehicle is inside the communication area, the system can be used. | |
| TCU (Telematics Control Unit) is not receiving the signal. | If the icon shows poor TCU (Telematics Control Unit) signal status despite the fact that the vehicle is in the area where the network is fully available, visit the website or contact the support line. | |
| Radio wave reception for TCU is insufficient. | When the vehicle moves to an area where radio waves can be transmitted sufficiently, communication will be restored. When the icon on the display shows that the vehicle is inside the communication area, the system can be used. | |
| The system does not announce information. | The volume level is set to the minimum. | Adjust the volume level by operating the VOL switches located on the control panel or on the steering wheel switch while the system is announcing information. |
RELATED TO SOFTWARE AUTOMATIC UPDATE
NOTE:
If there is nothing wrong with the vehicle, but the software is not updated.
The software automatic update function (OTA) can be used even if you have not subscribed to the telematics service.
| Symptom | Massage | Possible cause | Possible solution |
|---|---|---|---|
| Software Not Updated | "The software update was canceled. Please wait for a new software to be sent to your car." | Canceled from the information center (server) because the delivered software was not appropriate. | Wait until the latest software is delivered |
| "The installation could not start." | The conditions for starting installation are not met. | Check the following conditions, turn on / off the ignition switch, and touch consent from the permission screen.
| |
| "Unable to connect to software update server. Please try again later." | Cannot connect to the information center (server) due to poor communication signal reception or out of communication range | Move to a place with good communication (a place where the telematics icon is within range)
Check the communication signal reception status with the telematics icon on the display. Refer to Symptom Table. | |
| "There is no response from software update server. Please try again later." | An error has occurred in the information center (server) and there is no response. | Automatically updated as soon as the information center (server) is restored |
Rear Panel
WARNING:
: Vehicle front : Weld the parts onto the back of the component part. : Welding method, the number of welding points, and the tightening torque apply to both sides of the vehicle. : N•m (kg-m, in-lb) Replacement part • Rear end crossmember assembly ...
Disassembly and Assembly
DISASSEMBLY
Fix shaft with a vise.
CAUTION:
Protect shaft when fixing with a vise using aluminum or copper plates.
Remove circular clip from housing.
Remove dust shield from housing.
Remove boot bands, and then remove boot from housing.
Put matching marks on housing and shaft.
CAUTION:
Use paint o ...
NVH Troubleshooting Chart
Possible cause and SUSPECTED PARTS Symptom Reference DRIVE SHAFT FRONT AXLE Noise Shake Noise Shake Vibration Shimmy Judder Poor quality ride or handling Excessive joint angle × × — — — — — — Inspection Joint sliding resistance × — — — — — — ...