Nissanconnect
Work Flow
OVERALL SEQUENCE

DETAILED FLOW
INTERVIEW FOR MALFUNCTION
It is also important to clarify the customer concerns before starting the inspection. Interview the customer about the concerns carefully and understand the symptoms fully.
NOTE:
The customers are not professionals. Never assume that “maybe the customer means···” or “maybe the customer mentioned this symptom”.
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GO TO 2.
SELF-DIAGNOSIS WITH CONSULT
With CONSULT
Perform self-diagnosis of “MULTI AV” using CONSULT. Refer to CONSULT Function.
NOTE:
Skip to step 4 of the diagnosis procedure if “MULTI AV” is not displayed.
Is any DTC detected?
YES>>GO TO 3.
NO>>GO TO 4.
TROUBLE DIAGNOSIS FOR DTC
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Check the DTC indicated in the “Self Diagnostic Result”.
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When DTC is detected, follow the instructions below:
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Record DTC
-
Freeze Frame Data (FFD)
-
-
Perform the relevant diagnosis referring to the DTC Index. Refer to DTC Index.
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GO TO 5.
SYMPTOM DIAGNOSIS
Perform the applicable diagnosis according to the diagnosis chart by symptom. Refer to Symptom Table.
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GO TO 5.
MALFUNCTIONING PART REPAIR
Repair or replace the identified malfunctioning parts.
>>
GO TO 6.
REPAIR CHECK (SELF-DIAGNOSIS WITH CONSULT)
With CONSULT
-
Erases self-diagnosis results.
-
Perform self-diagnosis of “MULTI AV” again after repairing or replacing the specific items.
-
Check if any DTC is detected in self-diagnosis results of “MULTI AV” .
Is any DTC detected?
YES>>GO TO 3.
NO>>GO TO 7.
REPAIR CHECK (OPERATION TEST)
Perform operation test. Check that the malfunction symptom is solved or no other symptoms occur.
Is there a malfunction symptom?
YES>>GO TO 4.
NO>>INSPECTION END
Other materials
The Braking Force of Parking Brake Is Low
Description
The parking brake braking force is low and the vehicle moves backward when parked on an incline.
Diagnosis Procedure
REAPPLY THE PARKING BRAKE (1)
Pull the parking brake switch, and apply the parking brake.
Pull the parking brake switch 2 seconds ore mode.
Is the vehicle moving ba ...
Noise, Vibration and Harshness (nvh) Troubleshooting
NVH Troubleshooting Chart
2WD MODELSUse the chart below to find the cause of the symptom. If necessary, repair or replace these parts. Possible cause and SUSPECTED PARTS Symptom Reference
Steering
Noise Shake Vibration Shimmy Judder
Outer/ inner socket ball joint swinging force
×
— ...
Head up Display Symptoms
Symptom Table
Symptom Reference
Head Up Display screen is not displayed.
Refer to Diagnosis Procedure.
Head Up Display brightness is not changed.
Refer to Diagnosis Procedure.
Head Up Display screen is not displayed in the correct position.
Refer to Diagnosis Procedure.
...