Nissanconnect
Work Flow
OVERALL SEQUENCE

DETAILED FLOW
INTERVIEW FOR MALFUNCTION
It is also important to clarify the customer concerns before starting the inspection. Interview the customer about the concerns carefully and understand the symptoms fully.
NOTE:
The customers are not professionals. Never assume that “maybe the customer means···� or “maybe the customer mentioned this symptom�.
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GO TO 2.
SELF-DIAGNOSIS WITH CONSULT
With CONSULT
Perform self-diagnosis of “MULTI AV� using CONSULT. Refer to CONSULT Function.
NOTE:
Skip to step 4 of the diagnosis procedure if “MULTI AV� is not displayed.
Is any DTC detected?
YES>>GO TO 3.
NO>>GO TO 4.
TROUBLE DIAGNOSIS FOR DTC
-
Check the DTC indicated in the “Self Diagnostic Result�.
-
When DTC is detected, follow the instructions below:
-
Record DTC
-
Freeze Frame Data (FFD)
-
-
Perform the relevant diagnosis referring to the DTC Index. Refer to DTC Index.
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GO TO 5.
SYMPTOM DIAGNOSIS
Perform the applicable diagnosis according to the diagnosis chart by symptom. Refer to Symptom Table.
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GO TO 5.
MALFUNCTIONING PART REPAIR
Repair or replace the identified malfunctioning parts.
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GO TO 6.
REPAIR CHECK (SELF-DIAGNOSIS WITH CONSULT)
With CONSULT
-
Erases self-diagnosis results.
-
Perform self-diagnosis of “MULTI AV� again after repairing or replacing the specific items.
-
Check if any DTC is detected in self-diagnosis results of “MULTI AV� .
Is any DTC detected?
YES>>GO TO 3.
NO>>GO TO 7.
REPAIR CHECK (OPERATION TEST)
Perform operation test. Check that the malfunction symptom is solved or no other symptoms occur.
Is there a malfunction symptom?
YES>>GO TO 4.
NO>>INSPECTION END
Other materials
Cold weather driving
Freeing a frozen door lock
To avoid door lock freezing in cold conditions, it is recommended to apply a
suitable deicer into the keyhole of your Nissan Armada before temperatures drop
significantly.
If the lock on your Nissan Armada becomes frozen, gently warm the key before
inserting it int ...
Noise, Vibration and Harshness (nvh) Troubleshooting
NVH Troubleshooting Chart
Use the chart below to find the cause of the symptom. If necessary, repair or replace these parts.Use chart below to help you find the cause of the symptom. If necessary, repair or replace these parts. Possible cause and SUSPECTED PARTS Symptom Reference
TIRES ROAD WHE ...
Auto Door Lock Operation Does Not Operate. Automatic Back Door Control Unit
Automatic Back Door Control Unit
Diagnosis Procedure
REPLACE INTELLIGENT KEY UNIT
Replace Intelligent Key unit. Refer to Removal and Installation.
Confirm the operation after replacement.
Is the result normal?
YES>>
INSPECTION END
NO>>
Check intermittent incident. Refer to Inter ...