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Nissan Armada 2025-2026 Service and Repair Manual: Symptom Table

RELATED TO TELEMATICS

On board (on the vehicle)
Symptoms Check items Radio wave icon display Pop-up message Possible malfunction location/Action to take
Telematics operation is not available. Check the display when Telematics is operated.

Perform self-diagnosis with CONSULT.

Refer to Consult Function.
TCU is not connected.

Perform self-diagnosis with CONSULT.

Refer to Consult Function.

The connection to

The call center failed. (Connection is disabled now.)

Check ON/OFF status of TCU using the data monitor of CONSULT.

  • Replace TCU if it is ON.

    Refer to Removal & Installation.

  • Turn it ON again if it is OFF. Replace TCU if ON is switched to OFF.

    Refer to Removal & Installation.

No service.

Use another cellular phone to check radio wave condition.

  • If the service is available, replace TCU or TEL antenna.

    • For TCU replacement, Refer to Removal & Installation.

    • For TEL antenna replacement, Refer to Removal & Installation.

  • If the service is not available, move the vehicle to the position where service is available and perform the operation again.

Service is not continued due to poor radio wave status.

Use another cellular phone to check radio wave condition.

  • If it is OK, there may be a cause at the NissanConnect Services Data Center. Check connection after a short period of time. If there is no problem at the NissanConnect Services Data Center, replace TCU or TEL antenna.

    • For TCU replacement, Refer to Removal & Installation.

    • For TEL antenna replacement, Refer to Removal & Installation.

  • If it is NG, check connection again after a short period of time.

You need to make registration for this service. Check input of user ID and password from the navigation setting screen. If malfunction such as input or no memory despite input is detected, replace AV control unit.
TCU line is used.

Check connection after a short period of time.

Replace TCU if it is frequently displayed.

Refer to Removal & Installation.

The connection to

The call center failed.

There may be a cause at the NissanConnect Services Data Center. Check connection after a short period of time. If there is no problem at the NissanConnect Services Data Center, replace TCU or TEL antenna.

  • For TCU replacement, Refer to Removal & Installation.

  • For TEL antenna replacement, Refer to Removal & Installation.

OFF board (off the vehicle)
Symptoms Check items Return message from the NissanConnect Services Data Center Possible malfunction location/Action to take
Telematics operation is not available. (Remote operation and battery monitor operation cannot be made.) Check the display when Telematics is operated. Return message for unsuccessful remote operation

Perform self-diagnosis with CONSULT.

Refer to Consult Function.

RELATED TO SOFTWARE AUTOMATIC UPDATE

Symptom Display massage Possible cause Action to take
Software Not Updated

"Software update did not complete successfully.

Please contact your local dealer for help."
  • Vehicle network error (when switching software)

  • Abnormality of the control unit to be updated

Perform symptom diagnosis "SOFTWARE NOT UPDATED".

Refer to Diagnosis Procedure.

"Software update did not complete successfully.

The previous software version is restored. Please wait for a new update to be sent to your car."
After updating the software, a problem was detected in the control unit to be updated, so the software was started with the software before the update. Touch []→ [General] → [System] → [System Updates] → [Software Update] on the Launch Bar, and then perform software updates. If the same message is displayed repeatedly, perform symptom diagnosis "SOFTWARE NOT UPDATED ". Refer to Diagnosis Procedure.

"Software update did not complete successfully.

Please wait for a new update to be sent to your car."
  • Vehicle network error (when switching software)

    • Between TCU and 8ch CAN gateway

    • Between 8ch CAN gateway and control unit to be updated

  • Software update failed multiple times

  • After a while (about 20 to 30 minutes), Touch []→ [General] → [System] → [System Updates] → [Software Update] on the Launch Bar, and then perform software updates.

  • If the same message is displayed repeatedly, use CONSULT to perform a self-diagnosis of "IVC". Refer to Consult Function.

  • If there is no abnormality in the telematics system, the number of software update failures may have exceeded the limit, so use CONSULT to reprogram the control unit to be updated. Refer to Diagnosis Procedure.

Other than the above

Refer to "NORMAL OPERATING CONDITION".

System Description.
Telematics System Symptoms
...

Software Not Updated
...

Other materials:

Exploded View
FRONT Front heater & cooling unit assembly O-ring High-pressure pipe Valve cap (high-pressure side) Tube clip 1 Washer seal Condenser & liquid tank assembly High-pressure flexible hose Low-pressure flexible hose Valve cap (low-pressure side) Low-pressure pipe Tube clip 2 Front ...

TIRE AIR PRESSURE : Service Data
Unit: kPa (kg/cm2, psi) Tire size Air pressure Front Rear 265/70R18 116H 240 (2.4, 35) 240 (2.4, 35) 275/60R20 115H 230 (2.3, 33) 230 (2.3, 33) 275/60R20 115H [A/T (ALL TERRAIN)] 240 (2.4, 35) 240 (2.4, 35) 275/50R22 111H 240 (2.4, 35) 240 (2.4, 35) 265/70R18 116H (Emergency) 350 ( ...

Inspection
INSPECTION AFTER INSTALLATION Check for Fuel Leakage Turn ignition switch “ON” (with the engine stopped). With fuel pressure applied to fuel piping, check that there is no fuel leakage at connection points. NOTE: Use mirrors for checking at points out of clear sight. Start the engine. With engi ...

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