Nissan Armada 2025-2026 Owner's Manual: Reporting safety defects

For USA

If you believe your Nissan Armada has a defect that could lead to a crash, injury, or even death, it is essential to report the issue immediately.

You should notify both the National Highway Traffic Safety Administration (NHTSA) and NISSAN to ensure that the concern is properly documented and investigated.

If multiple similar complaints are received, NHTSA may initiate an official investigation. Should a safety defect be confirmed across a group of vehicles, a recall and corrective action program may be implemented.

However, it is important to understand that NHTSA does not intervene in individual disputes between vehicle owners, dealerships, or NISSAN.

To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-888-275-9171), visit http://www.safercar.gov, or write to: Administrator, NHTSA, 1200 New Jersey Avenue, SE, Washington, D.C. 20590.

Additional vehicle safety information is also available online at http://www.safercar.gov.

To report safety concerns directly to NISSAN regarding your Nissan Armada, contact the Consumer Affairs Department toll-free at 1-800-NISSAN-1.

For Canada

If you suspect that your Nissan Armada has a safety-related defect that could result in a crash or injury, you should promptly report it to Transport Canada as well as NISSAN.

Transport Canada may investigate reported issues, and if a defect is identified across multiple vehicles, it may request that NISSAN initiate a recall campaign.

As with NHTSA, Transport Canada does not handle individual disputes between customers, dealers, or manufacturers.

You can contact Transport Canada's Defect Investigations and Recalls Division toll-free at 1-800-333-0510, or submit a report online at: http://www.tc.gc.ca/eng/motorvehiclesafety/menu.htm (English) or http://www.tc.gc.ca/fra/securiteautomobile/menu.htm (French).

You may also send correspondence to: Transport Canada Motor Vehicle Safety Investigations Laboratory, 80 Noel Street, Gatineau, QC J8Z0A1.

For additional road safety information, contact the Road Safety Information Centre at 1-800-333-0371 or visit www.tc.gc.ca/roadsafety (English) or www.tc.gc.ca/securiteroutiere (French).

To notify NISSAN about safety concerns related to your Nissan Armada in Canada, contact the Consumer Information Centre toll-free at 1-800-387-0122.